Shipping Policy

Committed to Smooth & Timely Delivery.

Last updated: 26 January 2026

📦 Shipping Coverage

Sutravati currently delivers orders only within India. International shipping is not available at this time.

🚚 Shipping Charges

Shipping is 100% FREE on all orders across India. No hidden or additional shipping fees apply.

⏱ Order Processing Time

Orders are processed and dispatched within 1–2 business days after confirmation.

📍 Delivery Time

Estimated delivery time is 3–7 business days, depending on your location and courier serviceability.

Total delivery time includes order processing and transit time.

📲 Courier Partners & Tracking

We partner with reliable courier services such as Delhivery to ensure secure and insured delivery. Once shipped, tracking details are shared via email or SMS.

🛍 Multiple Items in One Order

Orders containing multiple products may be shipped together once all items are ready. Customers may contact us for early dispatch requests.

💵 Cash on Delivery (COD)

For COD orders, courier partners may contact you before delivery. Re-delivery must be coordinated directly with the courier if unavailable.

⚠ Delivery Delays

Sutravati is not responsible for delays caused by courier issues, incorrect address details, natural conditions, or customer unavailability.

📞 Customer Support

For shipping-related queries, reach us at support at sutravati dot com or call +91-75740-02964.